Cancellation Policy
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1:1 Horse Medicine Sessions (In-Person & Immersive)
All 1:1 Horse Medicine Sessions require a deposit to reserve your session time, preparation, and energetic holding.

• Cancellations made 14 or more days prior to the scheduled session:
  Your deposit may be applied one time toward a future session, to be used within 90 days.
• Cancellations made less than 14 days prior to the scheduled session:
  The deposit is non-refundable and non-transferable.
• Same-day cancellations or no-shows:
  Result in forfeiture of the deposit and may require full payment for the session.

This policy honors the depth of preparation, space-holding, and scheduling required for this work.


Workshops & Group Experiences
Deposits are required to hold space for workshops and group experiences.

• If Michelle Peterson cancels a workshop, you will receive a full refund or may apply your payment as a credit toward a future event.
• If a workshop is cancelled due to weather or unforeseen circumstances, the workshop will be rescheduled.
  If you are unable to attend the new date, you may receive a full refund.
• If you are unable to attend for personal reasons, your payment may be applied as a credit toward a future workshop, session, retreat, or transferred to another participant.

Digital & Online Courses
All digital and online courses are non-refundable upon purchase.

Please review course descriptions carefully, including access duration.
It is the participant’s responsibility to view all materials within the allotted access period.

Retreats

Cancellations

• 61+ days prior to retreat start date:
  Full refund, free cancellation.
• 41–60 days prior to retreat start date:
  Refund minus 30% administrative fee, or full credit toward a future retreat (transferable).
• 0–40 days prior to retreat start date:
  Payments are non-refundable.

If you need to cancel, please reach out as early as possible.
If I am able to fill your space, I will gladly issue a refund minus the 30% administrative fee.

Covid-Related Cancellations

• Cancellations due to Covid within 7–14 days of the retreat start date receive a credit toward a future retreat.
• If your space is filled (not guaranteed), a refund may be issued.
• Otherwise, the full amount paid remains as a retreat credit.

1:1 Coaching Sessions (Non-Horse)
Cancellations made with less than 24 hours’ notice are subject to full payment for the scheduled session.
Flexibility may be extended in the case of true emergencies (illness, Covid, family emergency), at Michelle Peterson’s discretion.